POTS Sunset

The POTS (Plain Old Telephone Service) sunset refers to the gradual phasing out of traditional analog telephone services by telecommunications companies. As they transition to more modern digital communication technologies, this shift has several impacts and necessitates exploring innovative alternatives.
Impacts of the POTS Sunset
Access and Connectivity: Many rural and underserved communities still rely on POTS for their phone service. The transition may leave some without reliable communication options, especially where internet access is limited.
Emergency Services: Traditional landlines provide consistent service during power outages and are often prioritized for 911 calls. The move away from POTS could complicate access to emergency services in certain areas.
Consumer Adaptation: Users accustomed to POTS will need to adapt to new technologies, which can be challenging for older populations or those less familiar with digital devices.
Business Operations: Businesses that depend on POTS for their operations may face disruptions if they don’t transition to new systems in time. This can affect customer service and operational efficiency.
Regulatory Changes: The sunset of POTS raises questions about regulation and consumer protections. New frameworks may be needed to address issues like service reliability and accessibility.
Alternative to POTS
VoIP (Voice over Internet Protocol): This technology allows voice communication over the internet. It offers features like call forwarding, voicemail to email, and video conferencing, making it a versatile alternative.
Cellular Services: Mobile networks provide a reliable communication method, especially as coverage expands. However, this requires access to mobile devices and may not work well in areas with poor cellular coverage.
Satellite Communication: For rural and remote areas, satellite phones can provide voice and data services where traditional infrastructure is lacking. Innovations in satellite technology continue to improve accessibility and affordability.
Fixed Wireless Access: This technology uses radio signals to provide internet connectivity to homes and businesses, enabling VoIP and other internet-based communication methods.
Hybrid Systems: Combining traditional and digital methods can help ease the transition. For instance, some services offer a landline experience using VoIP technology, allowing users to maintain familiarity while benefiting from modern features.
Community Networks: Grassroots initiatives to build local communication networks can enhance connectivity in underserved areas. These networks often leverage community resources and technologies to create reliable systems.
Smart Home Integration: As smart home devices become more prevalent, they can enhance communication. For instance, smart speakers can facilitate voice calls, messages, and video chats, providing users with multiple communication options.
The POTS sunset presents both challenges and opportunities. While it may disrupt traditional communication methods, it also opens the door to innovative alternatives that can improve connectivity and access. As communities and individuals adapt, it’s crucial to ensure that all voices are heard and that everyone has access to reliable communication technologies.
Next Generation 911 Project

In the past 20 years, advancements in modern communications technology have created the need for a more advanced system to access emergency care. While the existing 9-1-1 system has been a success story for more than 30 years, it has been stretched to its limit as technology advances.
NENA identified this need in 2000, published the Future Path Plan in 2001, and began development activities toward this end in 2003.
The system supports the transfer of calls to other NG9-1-1 capable PSAPs or other authorized entities based on and including accumulated data. NG9-1-1 provides standardized interfaces for call and message services, processes all types of emergency calls including non-voice (multi-media) messages, acquires and integrates additional data useful to call routing and handling for appropriate emergency entities. NG9-1-1 supports all E9-1-1 features and functions and meets current and emerging needs for emergency communication from caller to Public Safety entities.
HR 291 Taskforce Meeting

The introductory meeting of the Fire Protection and Construction Code Task Force was held Tuesday, September 10th. Representative Fontenot asked that the LLSSA membership be invited to participate in the next Task Force meeting to be held on Monday, September 23rd at 1:30PM, Committee Room 1.
Let’s fill the room with Red and Blue Shirts. Wear Red if you work with Fire and Blue if you work in Security.
Also, let’s get those questions together to present to the taskforce. Even if you can’t attend send those questions to director@llssa.org so we can have one of our members present it at the meeting. Let’s give our input on the change to ICC from NFPA.
Choosing the Right Surveillance Cameras for Your Business

Surveillance cameras are not merely a deterrent for potential burglars; they are a critical component in the safeguarding of any business. With an array of technologies and options available on the market today, selecting the right surveillance system requires understanding your specific needs and the technology that can meet them. Surveillance solutions can offer much more than simple video recording, with features such as remote monitoring, motion detection, and even AI-powered analytics. In this article, we will guide you through the process of selecting the surveillance system that best fits your business, helping to ensure that your assets remain secure. Keep reading to gain insights on tailoring the perfect surveillance setup for your business environment.
The market offers various camera types tailored for different surveillance needs. Dome cameras are popular due to their discreet design and wide-angle coverage, making them ideal for both indoor and outdoor use. Their ability to obscure the direction they are facing adds a layer of security against potential criminals. Bullet cameras, known for their long-range visibility, are perfect for monitoring large open spaces like parking lots.
Advancements in technology have made IP cameras prevalent, offering remote access to live and recorded footage via the internet. This feature is crucial for responsive monitoring. Considering environmental conditions is essential when placing cameras. Outdoor cameras need to be robust, weatherproof, and capable of operating in different lighting conditions. A dome surveillance camera is particularly useful in environments requiring versatile and secure surveillance from various vantage points.
To select the right surveillance system for your business, conduct a risk assessment to identify vulnerable areas and potential threats. High-risk sectors like retail or finance may require more robust surveillance coverage. Consider the size and layout of your business when evaluating camera placement. Larger areas may require cameras with wider viewing angles or pan-tilt-zoom capabilities, while smaller spaces may benefit from fixed cameras at strategic locations.
Balancing discrete and visible camera installations depends on the nature of your business operations and potential threats. Some businesses prefer overt cameras for deterrence, while others prefer smaller, less noticeable cameras. Consider the future scalability of your surveillance system, as your business grows and security needs change.
Selecting the right surveillance system features is crucial, as they can save storage space and reduce time spent reviewing footage. Modern cameras offer advanced functionalities like motion detection, facial recognition technology, and infrared or low-light technology for continuous monitoring. Integrating these features with other security systems like access control can create a comprehensive security infrastructure.
Night vision quality is also important, as crime doesn’t only occur during daylight hours. Storage and data management are also critical factors, with options including local storage, cloud-based solutions, or a combination of both. Cloud storage offers a secure and convenient way to access recorded footage from anywhere, anytime, making it essential for businesses operating across multiple locations.
When choosing a surveillance system, it’s crucial to understand its primary function. Surveillance systems record events and serve as a visual deterrent to criminal activity, ensuring the safety of premises, inventory, and employees. Business surveillance involves factors like camera number and storage type, which should align with the business’s size and layout.
Modern surveillance systems can also interface with alarm systems to alert users of suspicious activities. Video feed quality and resolution are crucial for identifying individuals or activities. Advancements in technology allow night vision, providing clear footage even during nighttime. Remote monitoring ensures continuous surveillance, providing peace of mind.
Implementing an ideal surveillance system is crucial for optimal performance. Proper installation and professional services can ensure cameras are correctly positioned and configured for optimal coverage. Regular maintenance is essential for system longevity and effectiveness. Scheduled check-ups include cleaning lenses, checking hardware for wear and tear, and updating software. Staying informed about technological advancements in surveillance can enhance security measures and protect against potential legal challenges.
Ensure your surveillance system complies with privacy and data protection regulations to avoid legal challenges. The system’s operational status is only as good as its operational status. Training staff on proper use and understanding of the system ensures everyone is on the same page about security protocols. A well-trained team can respond swiftly to security alerts and maintain surveillance integrity.
Overall, the key to choosing the right surveillance cameras for your business lies in careful assessment, understanding the plethora of available options, and the willingness to invest in both the technology and maintenance. A thoughtfully selected and well-maintained surveillance system can provide not just security for your business, but also valuable peace of mind.
ASAP Saves Time when Dispatching

ASAP Saves Time, Improves Accuracy, and Increases Efficiency between ECCs and Monitoring Centers
What is ASAP?
The Automated Secure Alarm Protocol (ASAP), launched in 2011 as a public-private partnership, is designed to increase the efficiency and reliability of emergency electronic signals from monitoring companies to PSAPs (Now referred to as ECCs). ASAP utilizes ANSI standard protocols developed cooperatively by the Association of Public-Safety Communications Officials (APCO) and The Monitoring Association. With ASAP, critical life safety signals and accurate information are processed in seconds, not minutes, through the Nlets system of state-to-state PSAP/ECC communication, insuring that complete and accurate information is transmitted to the PSAP/ECC every time.
How to Build Lifelong Residential Customers

Article Presented by Will West
Smart home services offer enhanced protection, convenience, and peace of mind, making them valuable add-ons for security companies. They give integrators both immediate revenue from additional gear and labor, and the opportunity to integrate the security system more deeply into customers’ daily lives.
New data from Parks Associates reveals that the more smart home devices a user has, the more likely they are to own a security system. In her June “The Smart Money” column in Security Business, Parks Associates’ Jennifer Kent encourages integrators to “inspire these middle-market buyers to acquire their next 3-5 smart home devices.”
The implication is that smart home devices are not just a lucrative system add-on; instead, they are a catalyst that evolves casual consumers into hot prospects. This suggests that integrators have the opportunity to lead with smart home solution sales to form a relationship with customers who will purchase more sophisticated solutions and services over time.
Consumers want the flexibility to choose devices from multiple manufacturers, and they need support. By offering ongoing maintenance and upgrades, security companies can build lasting relationships with customers. This loyalty deepens customer value over time.
Will West is CEO of OliverIQ, which provides an app-based platform for managing the connected home designed for integrator partners. www.oliveriq.com (855) 789-7500
Upgrade old Equipment to Reduce False Alarms

In today’s rapidly advancing technological landscape, the importance of maintaining and upgrading equipment cannot be overstated, particularly when it comes to systems designed to safeguard lives and assets. One area where this is especially crucial is in alarm and detection systems, where outdated technology can lead to a significant number of false alarms. Upgrading old equipment is not just a matter of keeping up with trends but is vital for enhancing safety, operational efficiency, and cost-effectiveness.
False alarms—those that trigger without an actual threat—can have serious implications. In security and safety systems, such as fire alarms, security alarms, and industrial sensors, false alarms can:
Distract and Desensitize: Frequent false alarms can cause people to become complacent, leading to slower reactions during genuine emergencies. This desensitization can increase the risk of injury or damage when a real threat arises.
Strain Resources: Emergency services often respond to false alarms, diverting resources from actual emergencies. This not only strains emergency responders but can also lead to increased operational costs for organizations that are frequently triggering false alarms.
Reduce Trust in the System: Repeated false alarms can erode confidence in the reliability of alarm systems. When users begin to doubt the efficacy of their alarms, they may be less likely to take necessary precautions during a real threat.
Increase Costs: Beyond the potential costs associated with emergency response and resource allocation, false alarms can also lead to fines or increased insurance premiums. For businesses, this can translate into significant financial strain.
Upgrading old equipment is a proactive measure that addresses several of these issues. Here’s why it’s crucial:
Enhanced Accuracy and Reliability: Newer equipment typically incorporates advanced technologies and improved algorithms that significantly reduce the likelihood of false alarms. Modern sensors and detection systems are designed to discern between real threats and benign factors with greater precision.
Better Integration and Connectivity: Contemporary alarm systems often feature better integration capabilities with other safety and security infrastructure. This improved connectivity ensures that alarms are part of a cohesive network that can more accurately assess and respond to threats.
Improved Sensitivity and Calibration: As technology evolves, so do the methods for calibrating and fine-tuning equipment. Upgraded systems come with enhanced sensitivity controls and calibration options that reduce the risk of false alarms triggered by environmental changes or equipment malfunctions.
Advanced Features and Adaptability: Newer systems often come with features that allow for greater adaptability to different environments and conditions. For instance, modern fire alarms can better distinguish between smoke and steam, reducing the likelihood of false alarms in areas where both are common.
Cost Efficiency Over Time: While the initial investment in upgrading equipment can be significant, the long-term savings in reduced false alarm incidents, lower emergency response costs, and decreased maintenance expenses can outweigh the upfront costs.
When considering an upgrade, it’s essential to assess the existing systems thoroughly. This involves:
Evaluating the Current System’s Performance: Determine the frequency and causes of false alarms to understand which components need attention.
Consulting with Experts: Engage with professionals who can provide recommendations based on current technology trends and your specific needs.
Planning for Integration: Ensure that the new equipment can integrate seamlessly with existing systems and infrastructure to maximize efficiency and reliability.
Training and Education: Train staff and users on the new system to ensure they understand its features and capabilities, which can further reduce the risk of false alarms.
Upgrading old equipment is not merely a technological upgrade; it is a crucial step toward ensuring safety, efficiency, and reliability. By investing in modern systems that reduce false alarms, organizations and individuals can enhance their safety measures, optimize resource use, and maintain confidence in their alarm systems. In a world where every second counts during emergencies, having reliable, accurate equipment is not just beneficial—it is imperative.
Welcome New Members!

LLSSA State Meeting Highlights Innovation and Collaboration

The Louisiana Life Safety & Security Association (LLSSA) hosted its Region 3 State Meeting on August 15th just outside in Lake Charles, Louisiana. The event was held at Bayou Rum Distiller, the oldest family-owned and operated sugar mill in the United States. This event brought together integrators, industry vendors, the State Fire Marshals office and local Communication Center to discuss the latest advancements, best practices, and future directions for the profession.
With a focus on fostering collaboration and innovation, the LLSSA State Meeting featured a dynamic program of CEU classes, legislative updates, and presentations with open discussions. The event was a resounding success, drawing more than 20 attendees from the Lake Charles area.
Key highlights of the meeting included:
- CEU Classes: Industry experts Alarm Monitoring Services, DSC/JCI, Alarm.com, and United Central Control shared their insights on emerging trends in life safety and property protection.
- State Meeting Presentations: Speakers shared their insights on current changes to legislature and ways in which those in attendance could aid in the fight against false alarms that are crippling many communication centers and local police and fire departments. Notable speakers included Captain Ricky Roubique of the State Fire Marshal’s Office Special Services Division and Richard McGuire or the Calcasieu Communications Department.
- Networking Opportunities: The event provided ample opportunities for professionals to connect and collaborate, including a Bayou Rum Tour and Tasting.
“The Bayou Rum Distillery was a nice location for the Region 3 State Meeting,” said United Central Control Account Executive, Felipe Presas. “The content given by the presenters addressed active and current issues especially where alarm monitoring is leading to Remote Video Monitoring.”
The LLSSA extends its gratitude to all speakers, sponsors, and volunteers who made the event possible. Special thanks go to the Bayou Rum Distillery for their exceptional hospitality and support.
For more information about the LLSSA and upcoming events, please visit www.llssa.org.