All cancellations must be submitted in writing via email to director@llssa.org. Verbal cancellations will not be accepted. 

Cancellations Made 7 or More Days Before the Event: 

• Participants will receive a full refund minus a 10% administrative fee to cover processing costs. 

Cancellations Made Less Than 7 Days Before the Class: 

• No refund  will be issued if cancellation is not made 7 days prior to the start of the event as commitments have already been finalized with the venue. 

If the event is postponed or canceled due to circumstances beyond LLSSA’s control (e.g., natural disasters, government restrictions, public health emergencies), the association will notify all vendors promptly. Refunds or credits toward a future event will be evaluated on a case-by-case basis. 

Registration is transferable to another representative from the same company at no additional cost. Written notification of the change must be sent to director@llssa.org at least 7 business days before the event. 

By registering for the LLSSA Event, participants agree to adhere to this cancellation policy.