The Dealer Conference is just around the Corner

10th Annual Dealer Conference: Your Gateway to Industry Innovation and Networking

The Louisiana Life Safety & Security Association is proud to announce the upcoming 10th Annual Dealer Conference, set for April 9–10, 2025, at the Natchitoches Events Center in Natchitoches, LA. This premier event is designed to bring together company owners, decision makers, and technicians for two days of robust education, networking, and industry insight.

The Dealer Conference offers a comprehensive experience that caters to every facet of the industry. Whether you’re looking to gain cutting-edge knowledge in the business track, sharpen your technical skills in dedicated technician sessions, or connect with peers at the tradeshow and state meeting, there’s something for everyone. With industry-leading educators presenting the latest in security, fire safety, and technological advancements, you can be assured of top-tier educational content delivered by seasoned professionals.

With a diverse schedule that includes a Welcome Reception, business and technical tracks, and interactive sessions, the Dealer Conference is expected to fill up quickly. We strongly encourage you to register as soon as possible to secure your preferred sessions. Early registration ensures you won’t miss out on the opportunities to enhance your expertise and network with the best in the industry.
For registration details and to reserve your spot, visit the Attendee Registration page.

Take your conference experience to the next level with the innovative Event Application. This dynamic tool allows you to: Network efficiently by connecting with fellow attendees and industry experts.  Build your personalized schedule and organize your day by selecting sessions that matter most to you.  Lastly participate in interactive contests with a chance to win prizes.  The application is designed to make your experience seamless and interactive, ensuring you get the most out of every moment at the conference. Stay tuned for the application’s launch on the Event Application website.

The educational component of the Dealer Conference is a highlight of the event. Sessions are led by industry professionals who bring a wealth of knowledge and practical insights to the table. From current trends to best practices in security and safety, the conference sessions are tailored to equip you with the tools you need to excel in today’s competitive market.

In addition to the educational tracks, the conference features an extensive tradeshow where you can explore the latest products and services from key industry sponsors. With a wide range of exhibitors—from Alarm Monitoring Services and SDi Fire to United Central Control and more—this is your opportunity to discover new solutions and foster lasting business relationships.

The Dealer Conference is more than just a series of seminars; it’s a complete industry experience. Enjoy a Welcome Reception, take part in business and technical sessions, and make valuable connections that will propel your business forward. Don’t delay—register now to ensure you secure your preferred sessions and enjoy all that the 10th Annual Dealer Conference has to offer.

For additional details, including class schedules, venue information, and hotel accommodations, please visit the Dealer Conference page.  Join us in Natchitoches for an event that promises to elevate your professional expertise and expand your industry network. We look forward to seeing you there!

February Regional Meetings

Successful Week of Regional Meetings Showcases LLSSA’s Commitment to Safety and Collaboration

The Louisiana Life Safety & Security Association (LLSSA) recently wrapped up a highly successful week of regional meetings, bringing together industry leaders, law enforcement officials, and dedicated members for a series of dynamic sessions across the state. This week-long event reinforced LLSSA’s longstanding commitment to training, professional development, and community engagement within the security and safety sectors.

Kicking off the week on Monday, February 17, 2025, attendees gathered at the Catfish Cabin in Monroe for an engaging dinner and meeting session. The meeting featured insights Chief Bryan Adams, LA State Fire Marshal, in the direction of the State Fire Marshal’s office.  Captain Craig Honeycutt from the Monroe Police Department provided vital perspectives on local law enforcement collaboration. Vendor tables hosted industry innovators such as Alarm Monitoring Service and United Central Control, offering members the latest in safety technology.

On Tuesday, February 18, 2025, the meeting moved to Top Axe in Alexandria, where participants enjoyed a combined dinner, meeting, and social event. Ron Foreman, LLSSA President, led the session alongside David Allen the Region 3 VP for the LLSSA. Adding to the robust lineup, Chief Bryan Adams returned to share his expertise, while Capt. Kenneth Rachal of the Alexandria Police Department contributed valuable insights into community safety.

The event in Baton Rouge on Wednesday, February 19, 2025, took on a full-day format at Jones Creek Regional Library, combining a CEU Day with lunch and an informative meeting. Monica Wolf, LLSSA Region VP lead the meeting joined by the LLSSA Social Committee Chairperson, Michelle Marsh.   Chief Bryan Adams answered numerous questions providing insight for the attendees. The day not only offered educational opportunities through continuing education credits provided by various partners, including the Baton Rouge Police Department, East Baton Rouge EMS, Tough Dog Security, DSC, and The Fence Workers Association—but also featured vendor tables from key industry players like Alarm Monitoring Service, United Central Control, and Wesco.

Concluding the week on Thursday, February 20, 2025, the Kenner meeting at Brick Oven delivered an excellent mix of dinner, networking, and informative sessions. Mandi Ward, LLSSA Region VP, along with the Committee Chairpersons, led discussions that were further enriched by appearances from Chief Bryan Adams and Chief Keith Conley of the Kenner Police Department. The event also showcased vendor displays from companies including Alarm Monitoring Service, LRG, United Central Control, and Wesco, ensuring that attendees left with a wealth of information on the latest industry advancements.

A successful series of events like this would not have been possible without the generous support of our event sponsors. Special thanks go to our consistent sponsors—Alarm Monitoring Service and Team UCC—whose contributions helped bring these meetings to life. Their ongoing support, along with the efforts of various vendor partners, underscores a shared commitment to enhancing safety and security standards throughout Louisiana.

As LLSSA continues to serve as a cornerstone for training and collaboration since its inception in 1991, this week’s regional meetings have set a high standard for future events. By fostering an environment of learning, networking, and shared expertise, LLSSA reaffirms its role as a vital resource for security, fire, locksmith, CCTV, and access control professionals across the state.

In celebrating the success of this week, LLSSA looks forward to continuing its mission of supporting industry professionals, ensuring that Louisiana remains at the forefront of safety and security innovation.

For more details on the events and upcoming activities, please visit the LLSSA Regional Meetings page.

Making Reports to the SFMO

In Louisiana, the integrity and safety of security and fire protection services are paramount. To uphold industry standards and protect public welfare, the Louisiana State Fire Marshal’s Office (SFM) oversees the licensing and regulation of contractors in these fields. Licensed contractors are encouraged to report any unethical or non-compliant practices by their peers to maintain a fair and safe environment.

A security or fire installer might file a complaint against another contractor for several reasons:

  1. Unlicensed Activity: Operating without the proper license undermines industry standards and can jeopardize public safety.
  2. Code Violations: Installing systems that do not comply with state fire safety codes can lead to hazardous conditions.
  3. Substandard Workmanship: Poor-quality installations may result in system failures during critical moments.
  4. Fraudulent Practices: Engaging in deceptive business practices, such as falsifying records or misrepresenting services, harms clients and the industry’s reputation.

To address such concerns, the SFM provides a structured process for filing complaints:

  1. Access the Complaint Portal: Visit the SFM’s official complaint submission page.
  2. Determine the Nature of the Complaint: Indicate whether the issue poses an immediate threat to life safety, such as fire incidents, overcrowding, locked exits, or impaired life safety equipment.
  3. Provide Complainant Information: Enter your contact details to allow for follow-up and clarification.
  4. Identify the Subject of the Complaint: Supply information about the contractor or firm in question, including names and addresses.
  5. Detail the Complaint: Clearly describe the nature of the violation, including dates, locations, and any relevant circumstances.
  6. Attach Supporting Documentation: Upload any evidence that substantiates your claims, such as photographs, contracts, or correspondence.
  7. Submit the Complaint: Review all entered information for accuracy before finalizing the submission.

For additional guidance, the Louisiana State Fire Marshal’s Office offers printable and editable complaint forms on their website.

Licensing by the Louisiana State Fire Marshal’s Office is crucial for many reasons.  It ensures licensed contractors have demonstrated the necessary qualifications and knowledge to perform installations safely and effectively.  Licensing ensures adherence to state laws and regulations, promoting uniform standards across the industry.  Clients can have confidence in the professionalism and reliability of licensed contractors.  Licensing provides a mechanism for oversight and recourse in cases of misconduct or subpar work.

By maintaining rigorous licensing standards and encouraging the reporting of violations, the Louisiana State Fire Marshal’s Office plays a vital role in safeguarding both the public and the integrity of the security and fire protection industries.

Tag Basics

In Louisiana, the State Fire Marshal’s Office mandates the use of specific tags to ensure the proper installation, maintenance, and inspection of fire protection systems and equipment. These tags serve as a standardized method for documenting the status and service history of such systems, thereby enhancing safety and compliance across the state.

The requirement for these tags is established under Title 55, Part V, Chapter 30 of the Louisiana Administrative Code. Specifically, Section V-3039 outlines the specifications and usage of various tags, including service tags, partial impairment (yellow) tags, and impairment (red) tags. Additionally, Section V-3037 details the requirements for installation tags. These regulations are promulgated in accordance with Louisiana Revised Statutes 40:1664.2, granting the State Fire Marshal the authority to enforce such standards.

Types of Tags and Their Purposes

  1. Installation Tags (White): Affixed upon the installation of any new fire protection system, these tags provide essential information about the system’s installation date, the installing firm’s details, and compliance with relevant NFPA code editions. They must be permanently attached to the system’s control panel or suppression agent cylinder.
  2. Certification Tags (Green): Used to indicate that a fire protection system or equipment has undergone the required six-month or annual inspection and is in proper working condition. These tags confirm that any necessary services have been completed satisfactorily.
  3. Service Tags (Blue): Applied when a system or equipment undergoes repairs or maintenance between regular certification periods. They document the specific services performed to ensure continued proper operation.
  4. Partial Impairment Tags (Yellow): Utilized when minor deficiencies are identified that do not render the system inoperative. These tags serve as a notice that, while the system remains functional, certain issues need attention. If the deficiencies are not corrected within 60 days, the certified firm is required to notify the State Fire Marshal’s Inspection Section in writing.
  5. Impairment Tags (Red): Placed on systems or equipment found to have major deficiencies that compromise functionality or pose a risk to life safety. The presence of a red tag indicates that the system is impaired to the extent that it cannot function as intended, and immediate corrective action is necessary. Written notification must be provided to both the owner and the State Fire Marshal’s Inspection Section within two working days of the system being red tagged.

To comply with these regulations, firms can purchase the necessary tags from the Louisiana Life Safety and Security Association (LLSSA) through their online storefront. The LLSSA offers bundles of 25 tags, with pricing set at $10 for non-members and $8 for members. Sample packs are also available for those who wish to review the tags before making a bulk purchase.

Ensuring the proper use of these tags not only aligns with state laws but also plays a crucial role in maintaining the safety and reliability of fire protection systems throughout Louisiana.

NFPA 72 Updates

The 2025 edition of the National Fire Alarm and Signaling Code (NFPA 72) has been published by the National Fire Protection Association (NFPA) and is now available for purchase and review. This edition introduces several new definitions and updates to existing ones to address advancements in fire detection and alarm technologies.

Key Updates in the 2025 Edition:

  • Auxiliary Service Provider (ASP): Defined as an entity or service that receives signals from a protected premises fire alarm system, modifies or manipulates these signals, and directs them to the supervising station. This definition acknowledges the role of third-party, often cloud-based, services in signal transmission.

  • Carbon Monoxide Source: Now includes equipment or permanently installed appliances, fireplaces, or processes used inside a building that produce or emit carbon monoxide gas, expanding the definition beyond traditional fuel-burning appliances.

  • Detector: The definition has been broadened to encompass devices that respond to physical stimuli such as gas, heat, light, sound, or smoke. This change incorporates new detection methods, including:

    • Acoustic Leak Detector: Detects gas leaks by sensing the sound produced by a pressurized gas release.

    • Thermal Image Fire Detector: Senses overheated combustible material by imaging in the long-wave infrared wavelengths using a focal plane array.

  • Fuel Gas Detection: With the publication of NFPA 715, definitions have been added for:

    • Fuel Gas Detector: A device with a sensor that responds to fuel gas and is connected to an alarm control unit.

    • Fuel Gas Warning Equipment: Includes any detector, alarm, device, or material related to single- and multiple-station alarms or household fuel gas detection systems.

  • Fuel-Burning Equipment: Clarified to include any device that burns solid, liquid, or gaseous fuel, recognizing that fuel sources can vary.

These updates reflect the evolving landscape of fire detection and alarm systems, incorporating new technologies and methodologies to enhance safety and response. Professionals in the fire alarm industry should familiarize themselves with these changes to ensure compliance and optimize system design and implementation.

Shane Clary, Ph.D., is Security Sales & Integration’s “Fire Side Chat” columnist. He has more than 37 years of security and fire alarm industry experience. He serves on a number of NFPA technical committees, and is vice president of Codes and Standards Compliance for Pancheco, Calif.-based Bay Alarm Co.

Salespeople as Marketers?

In the evolving landscape of business-to-business sales, traditional methods are becoming less effective as technology advances and younger generations assume decision-making roles. Chris Peterson, in his article “Modern Selling: Salespeople Must Become Better Marketers,” emphasizes that sales professionals can no longer rely solely on conventional sales tactics. Instead, they must adopt strategies traditionally associated with marketing to engage prospects and clients effectively.

One key strategy Peterson highlights is the use of valuable content to connect with both potential and existing clients. He suggests that salespeople should share informative articles, case studies, and other educational materials that address the specific needs and interests of their audience. By doing so, sales professionals position themselves as subject matter experts, building trust and credibility. This approach not only opens doors to new opportunities but also fosters deeper loyalty among current clients.

Another crucial aspect is personal branding. Peterson advises salespeople to actively engage in activities that showcase their expertise, such as writing blog posts, creating informative videos, participating in discussions on social media, and speaking at industry events. By consistently providing educational content, sales professionals can enhance their visibility and reputation in the market. This elevated status as a trusted advisor becomes essential for gaining access to clients who increasingly seek knowledgeable partners rather than traditional sales pitches.

Alan Ataev, the author of the article, is a recognized expert in the field of security technology. His insights into the unification of distributed video surveillance systems provide valuable guidance for organizations looking to enhance their security infrastructure. To access the full article and gain a deeper understanding of this topic, visit SecurityInfoWatch.com.

Louisiana Area Code Change: 318

The Louisiana Public Service Commission has approved the addition of a new 457 area code in the region currently served by the 318 area code. This change, known as an area code overlay, does not replace existing numbers but requires a new dialing procedure. Starting August 25, 2025, all calls in the 318 and 457 area codes must be dialed using the full ten-digit number (area code + telephone number). This adjustment ensures a continued supply of phone numbers in the area.

This change will impact businesses and service providers, particularly those in alarm, security, and elevator services. Any equipment programmed to dial only seven digits must be updated to accommodate the ten-digit dialing requirement. Failure to do so may result in failed call attempts, affecting critical security and emergency systems. To facilitate testing, a special test number (457-457-1457) will be available from June 25, 2025, to October 25, 2025.

To comply with these new regulations, businesses and service providers should begin updating their systems immediately. By February 24, 2025, ten-digit dialing should be adopted in preparation for the mandatory transition in August. If you have questions, contact your local service provider or the Louisiana Public Service Commission for further guidance.

The following information provided by George E Guerra | Lead Network Technology Support | Number Policy Planning and Administration | M: 4157947314 | E: gg2395@att.com

Programming Updates Required No Later than August 25, 2025, for the Louisiana 318 Area Code

Attention: Alarm, Security, and Elevator Service/Equipment Providers

To ensure a continuing supply of telephone numbers, the Louisiana Public Service Commission approved the addition of the new 457 area code to the geographic region served by the 318 area code. This process is known as an area code overlay.

What is an area code overlay?

An overlay is the addition of another area code (457) to the same geographic region as an existing area code (457). An overlay does not require customers to change their existing area code but does require using a new dialing procedure to complete calls.

 What will be the new dialing procedure?

The new dialing procedure will require that all calls in the 318 area code that are currently dialed with seven digits will need to be dialed using area code + telephone number. The same dialing procedure will apply to telephone numbers that are assigned in the new 327 area code.

How does this affect providers of alarm and security services and equipment?

As a result of the overlay, a new local dialing procedure requires callers to dial area code + telephone number.

 Alarm, security, and elevator services and equipment currently located in the 318 area code and programmed to dial only seven digits must be updated or reprogrammed to dial area code + telephone number for all calls in the 318 and 457 area codes.

 Reprogramming of alarm equipment must be completed by August 25, 2025

To verify that equipment can complete calls to the new 457 area code, a special test number,457-457-1457, will be in service beginning June 25, 2025, and will remain active through October 25, 2025.

 When will the change begin?

Beginning February 24, 2025, dial 10 digits (area code + 7-digit telephone number) whenever you place a call, including calls within your same area code. If you forget and dial just 7 digits, your call will still be completed.

Beginning August 25, 2025, the new dialing procedure must be used, as described above. On and after this date, if callers do not use the new dialing procedure, calls will not complete.  A recording will instruct the caller to hang up and dial again including the area code.

Beginning September 25, 2025, new telephone lines or services may be assigned numbers with the new 457 area code. Anyone with a telephone number in the 318 area code must dial the area code + telephone number or the call will not complete.

What will remain the same?

  • Telephone numbers, including current area code, will not change.
  • The price of a call, coverage area, or other rates and services will not change due to the overlay.
  • What is a local call now will remain a local call regardless of the number of digits dialed.
  • You can still dial just three digits to reach 911 and 988.
  • If 211, 311, 411, 511, 611, 711 or 811 are currently available in your community, these calls may still be dialed using just three digits.

Who may you contact with questions? Customers with questions regarding the dialing procedure change should be directed to their local service provider, or they can contact the Louisiana Public Service Commission at https://www.lpsc.louisiana.gov/,