East Baton Rouge “Renewal” Letters

East Baton Rouge Louisiana “Renewal” Letters

Over this past weekend many East Baton Rouge Alarm Users are Receiving a Letter of Renewal which is raising questions as renewals are not required.

The East Baton Rouge Police Department reports: “This letter is not a scam. This is a new company that the city has contracted to handle billing for the Alarm Enforcement Division. This ‘Renewal Letter’ is actually a confirmation of information. Once a person follows the instructions on the letter they will go the FAMS-East Baton Rouge City-Parish False Alarm Reduction Program and follow the prompts and it will ask them for their phone number and address. NO PAYMENT IS REQUIRED. All current permits are still valid and do not expire. Please refer anyone having difficulties or questions to the BRPD Alarm Enforcement Division and we will be happy to assist them. 225-389-3805.”

Please take time to notify your end-users that this is an update.  If your end-users happened to receive this letter and paid a fee, they should contact the Police Department at 225-389-3805.

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